Webinars

Our Webinars

Join our Segen team and our manufacturers as we unveil new products, key information, support and technical advice over a number of online webinars. Here's what's coming up next:

20th May – Solis Storage: Discover the full Residential and Commercial storage options
22nd May - Tesla Introduction to PowerHub and Troubleshooting Deep Dive
29th May - Tesla Advanced System Design Guide for Backup and Non-Backup Configurations
29th May - SolarEdge MultiRange Concept Inverters - Residential & Commercial Deep Dive

You can find your Account Manager's contact details in the account contacts section on the left, including their phone number and email address.

You can track your order by logging into your account and viewing your order history. You'll receive email updates with tracking information as well.

You can update your account information by going to your account settings page and editing your details.

Yes, you can return selected items from an order without returning the entire order.

When submitting your return, include a description of the issue and upload clear images of the product and packaging.

Once submitted, your return request will be reviewed by our team. You will receive an email update once it has been processed.

Yes, all returns and their statuses can be viewed from the 'Orders' page.

Refunds are processed once the returned items have been received and inspected.

Our Webinars

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Our Webinars

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