Cookie Policy
Last updated: 30/04/2026
SEGEN LIMITED
COOKIE POLICY
Welcome to the Segen website, which is owned and operated by Segen Limited (we/us/our).
This policy describes the cookies that are automatically set and others that you may choose to set when you visit our website and the purposes for which we use them.
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
Some cookies work by collecting and storing some form of personal information about you, so this policy also describes the personal information we process or allow others to access when using cookies.
For further information on how we use the personal information we collect about you (including information collected through our use of cookies) please see our Privacy Policy.
This policy was last updated on the date that appears at the top of this page.
WHAT ARE COOKIES?
A cookie is a small data file that is placed on your device to allow a website to recognise you as a unique user when you use the website, either for the duration of your visit (using a session cookie) or for repeat visits (a persistent cookie). Other similar files such as pixels and beacons work in the same way and we use the word ‘cookie’ in this Cookie Policy to refer to all technologies that collect information in this way. Cookies can also be used in emails you receive to help understand your level of engagement with them.
Cookies can be ‘first party’ (which are set by us) or ‘third party’ (which are placed on your device by another website when you use our website).
Cookies are a common technology for remembering certain information about a visitor to a website. The vast majority of websites currently make use of cookies and they are commonly used for a wide range of tasks. We use the following types of cookies for the following purposes:
Browser cookies. We use cookies set via your web browser for the following purposes:
- Strictly necessary cookies. These cookies are necessary for our website to function and cannot be switched off in our systems. They include, for example, a cookie that is set for security reasons or to remember your cookie consent preferences. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of our website will then cease to work.
- Functional cookies. These cookies enable our website to provide enhanced functionality and personalised features. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Performance / Analytics cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around our website. All information these cookies collect is aggregated after it is collected. If you do not allow these cookies we will be unable to measure traffic to our website and unable to monitor its performance.
- Targeting / Advertising Cookies - These cookies may be set through our website by our advertising partners. They may be used by those partners to build a profile of your interests and show you relevant adverts on other websites. They do not directly store personal information about you, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will receive less relevant advertising.
Email tracking pixels. Some of the emails we send to you may contain a pixel or tracked links which allows us to identify when you have opened or forwarded the email and to verify which links contained in the email you have accessed. We use this information to determine which parts of our emails are of most interest to you. You can choose not to download the pixel and avoid tracking by adjusting the settings in your email software or service, where the provider has made this feature available. You can delete the pixel by deleting the email. Alternatively, you can unsubscribe from our mailing list by using the unsubscribe option in the email or by contacting us at info@segen.co.uk.
Device data. We obtain data relating to your device, as described in our Privacy Policy, for the purposes set out in the Use of your personal information section in that notice.
CONSENTING TO THE USE OF COOKIES AND THE PERSONAL INFORMATION THEY COLLECT
Certain cookies we use are strictly necessary for our website to work. For example, when you visit our website for the first time, we present you with a cookie notice and tool (Cookie Tool) requesting your consent for non-essential cookies. We have to use a cookie to remember your cookie preferences in order to comply with the law (you can see details of this cookie in the table below).
When you first visit our website, we automatically set essential cookies on your device that are strictly necessary for our website to work. In relation to all other types of cookies we wish to use, you will be invited to consent to our use of them using our Cookie Tool. If you do not provide your consent using the Cookie Tool, we will not set these cookies on your device.
If you do not provide your consent, our website will still work but some of the enhanced and personalised features may not.
If you provide your consent in respect of cookies, you will also be providing your consent for us and the relevant third parties that use those cookies to use your personal information in the ways set out in our Privacy Policy. We will only set or read the relevant cookies for the durations set out in the table below. You can withdraw your consent at any time by using the Cookie Tool to turn off/opt-out of the relevant cookies. The cookie files may remain on your device after you have opted-out of using them. Please see the How to control and delete cookies section of this policy or check your browser’s help pages to find out how to delete these files from your device.
If you withdraw your consent for us to use non-essential cookies, the consent you have given us to use any personal information we collect using those cookies will also be withdrawn. Please see our Privacy Policy for further details.
COOKIES USED ON OUR WEBSITE
The table below sets out the first party and third party cookies that are set and read on your device. The legal reason (also known as the ‘lawful basis’) for using the personal information collected using the cookies is also set out in the table. To find out more about the lawful bases on which we rely to use your personal information, please see our Privacy Policy.
Some third party cookies are set by third parties that provide a service to us and who act on our behalf and on our instructions. Our Privacy Policy applies to the personal information collected using these cookies.
Other third parties are companies who use the personal information for their own business purposes and are, for the purposes of data protection law, ‘controllers’ in their own right. Whilst we provide a summary of the third party cookies for these companies in the table below, you should also check the relevant third party’s privacy policy using the links in that table for more information about how these cookies and the personal information they collect are used.
|
Name |
Domain |
Duration |
Description |
Lawful basis for processing personal information collected by cookie |
|
CATEGORY: STRICTLY NECESSARY
|
||||
|
cookieyes-consent |
.segen.com |
1 year |
Stores your consent state for the cookie categories used on the website. |
Legal obligation |
|
_Host-authjs.csrf-token |
designer.segen.com |
Session |
Used to protect against cross-site request forgery during authentication. |
Legitimate interests |
|
__Secure-authjs.callback-url |
designer.segen.com |
Session |
Stores the post-login redirect URL during sign-in. |
Legitimate interests |
|
__Secure-authjs.session-token.* |
designer.segen.com |
30 days |
Used to support secure login into your account. |
Legitimate interests |
|
__cf_bm |
.hubspot.com |
30 minutes |
Used to distinguish humans from automated bots for security purposes. |
Legitimate interests |
|
_cfuvid |
.hubspot.com |
Session |
Used to apply rate limits for security purposes. |
Legitimate interests |
|
cart |
uk.segen.com |
14 days |
Stores the shopping-cart identifier so the cart persists across your browsing session. |
Legitimate interests |
|
cart_currency |
uk.segen.com |
14 days |
Remembers the currency you have selected for your cart. |
Legitimate interests |
|
localization |
uk.segen.com |
1 year |
Stores your chosen country/language for our storefront. |
Legitimate interests |
|
_shopify_essential |
uk.segen.com |
Session |
Used to run our storefront (for load balancing, routing, and checkout). |
Legitimate interests |
|
_shopify_essential |
.shopify.com |
Session |
Used to run our checkout and core storefront functionality. |
Legitimate interests |
|
_shopify_essential_ |
.shopify.com |
1 year |
Used to support our service provider’s core checkout/storefront infrastructure. |
Legitimate interests |
|
_merchant_essential |
.shopify.com |
1 year |
Used for our storefront operations. |
Legitimate interests |
|
is_shopify_merchant |
.shopify.com |
6 months |
Used for routing purposes for our service provider to identify as one of their merchants. |
Legitimate interests |
|
master_device_id |
.shopify.com |
4 months |
Used for fraud prevention and session continuity. |
Legitimate interests |
|
_shopify_y |
.shopify.com |
1 year |
Used to maintain your session in our storefront. |
Legitimate interests |
|
CATEGORY: FUNCTIONAL
|
||||
|
None. |
||||
|
CATEGORY: PERFORMANCE / ANALYTICS
|
||||
|
_ga |
.segen.com |
2 years |
Used to distinguish you as a unique visitor and to measure traffic and usage of our website for analytics purposes. |
Consent |
|
_ga_* |
.segen.com |
2 years |
Used to distinguish you as a unique visitor and to measure traffic and usage of our website for analytics purposes. |
Consent |
|
_ga |
.shopify.com |
2 years |
Used to distinguish you as a unique visitor to our storefront and to measure traffic and usage of our website for analytics purposes. |
|
|
FPID |
.shopify.com |
1 month |
Used to distinguish you as a unique visitor and to measure traffic and usage of our website for analytics purposes. |
Consent |
|
_clck |
.segen.com |
1 year |
Used to identify you as a unique user for session replay and heatmaps. |
Consent |
|
_clsk |
.segen.com |
1 day |
Used to link your page views within your browsing session. |
Consent |
|
__hssc |
designer.segen.com |
30 minutes |
Used to track sessions and increments on each pageview. |
Consent |
|
__hssrc |
designer.segen.com |
Session |
Used to flag whether you have restarted your browser. |
Consent |
|
__hstc |
designer.segen.com |
6 months |
Used to store first-visit, last-visit and current-visit timestamps relating to your visit. |
Consent |
|
hubspotutk |
designer.segen.com |
6 months |
Used to de-duplicate contacts across sessions. |
Consent |
|
CATEGORY: TARGETING / ADVERTISING
|
||||
|
_gcl_au |
.segen.com |
3 months |
Used to attributes ad clicks to conversions. |
Consent |
GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to analyse the use of our website by you and other visitors. The information generated by the cookie about the use of our website is usually transferred to a server of Google in the United States where it is stored. Please see our Privacy Policy for further information regarding personal information transferred overseas.
EMBEDDED YOUTUBE CONTENT
We may embed videos that are hosted on YouTube’s servers using its ‘privacy enhanced mode’. By using this mode, YouTube will not set cookies on your device until you press play on the YouTube video player.
Please see this YouTube Help page for more information regarding YouTube’s privacy enhanced mode.
HOW TO CONTROL AND DELETE COOKIES
You can change your cookie preferences at any time by deleting cookies using your browser and refreshing any page on our website or by using our Cookie Tool.
In relation to Google Analytics cookies, you can also use the specific Google opt-out tool at https://tools.google.com/dlpage/gaoptout.
You may wish to visit http://www.allaboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your device, as well as more general information about cookies. Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.
CHANGES
We may make changes to this Cookie Policy at any time by posting a copy of the revised policy on our website. Any changes will take effect 7 days after the date on which we post the modified terms on our website, whichever is the earlier.
CONTACT US
If you have any questions or concerns about cookies or your privacy when using our website, please use our contact details in the Contact and company information section of our Privacy Policy.