Smart String Energy by Luna

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Product Features

You can find your Account Manager's contact details in the account contacts section on the left, including their phone number and email address.

You can track your order by logging into your account and viewing your order history. You'll receive email updates with tracking information as well.

You can update your account information by going to your account settings page and editing your details.

Yes, you can return selected items from an order without returning the entire order.

When submitting your return, include a description of the issue and upload clear images of the product and packaging.

Once submitted, your return request will be reviewed by our team. You will receive an email update once it has been processed.

Yes, all returns and their statuses can be viewed from the 'Orders' page.

Refunds are processed once the returned items have been received and inspected.

Segen Part No	SUN2000-LUNA-5KW-EO
Battery Nominal Energy Wh	5000 Wh
Battery Nominal Voltage	600.00 v
Battery Type	Lithium Ion
Depth Of Discharge	100.00 PERCENT
Max Charge Power Battery	2500 w
Max Charge Voltage	980.0 v
Maximum Discharge Power	2500 w
Recommended Discharge Power	2500 w
Manufacturer Part Number	01074643
Warranty Years	10
Item Weight	53 Kg