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You can find your Account Manager's contact details in the account contacts section on the left, including their phone number and email address.

You can track your order by logging into your account and viewing your order history. You'll receive email updates with tracking information as well.

You can update your account information by going to your account settings page and editing your details.

Yes, you can return selected items from an order without returning the entire order.

When submitting your return, include a description of the issue and upload clear images of the product and packaging.

Once submitted, your return request will be reviewed by our team. You will receive an email update once it has been processed.

Yes, all returns and their statuses can be viewed from the 'Orders' page.

Refunds are processed once the returned items have been received and inspected.

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All Panel Frame Colour

Huawei LUNA 5KWh battery module only

Huawei LUNA Power Module BMS

Huawei DDSU666-H Single Phase Energy Meter with 1x 100A CT

Huawei Smart Dongle - Wi-Fi and Ethernet Network adapter

Huawei LUNA2000 - Wall Mounting Bracket for LUNA Batteries

Huawei Smart Dongle - 4G Mobile Network adapter

Huawei SL3000A Power Management 250A per phase UK

SUN2000 50KTL-M3 50kW 3PH inverter-(BTO)

Huawei 25 kW 3PH Hybrid Smart Energy Controller

Huawei SUN2000 450W Smart PV Optimizer

Huawei SUN2000 30KTL-M3 30kW 3 phase inverter (Pack of 5)

Huawei LUNA 10KWh battery PACK

Huawei 15 kW 3PH Hybrid Smart Energy Controller

Huawei 20 kW 3PH Hybrid Smart Energy Controller

Huawei SUN2000 36KTL-M3 36kW 3 phase inverter (Pack of 5)

Huawei SUN2000 40KTL-M3 40kW 3 phase inverter (Pack of 3)

Accessories-Shield cover 2x Battery covers & 2x BMS covers. Buy to Order

Huawei SUN2000 30KTL-M3 30kW 3 phase inverter (Pack of 3)

SUN2000 36KTL-M3 36kW 3PH inverter (BTO)

Huawei 17 kW 3PH Hybrid Smart Energy Controller

Huawei LUNA 5KWh battery PACK

Huawei LUNA 15KWh Battery PACK

Huawei SUN2000 100KTL M2 100kW 3PH Inverter with AFCI - (BTO)

Huawei SUN2000 40KTL-M3 40kW 3 phase inverter (Pack of 5)

Huawei SUN2000 36KTL-M3 36kW 3 phase inverter (Pack of 3)

Huawei SUN2000 115KTL M2 115kW Three Phase Inverter (BTO)

Backup Box B0 for 1ph System

Huawei Smart Logger 3000B02EU

Huawei external WLAN-FE Dongle, WLAN or Ethernet communication, supporting WLAN hotspot

Huawei external WLAN-FE Dongle, WLAN or Ethernet communication, supporting WLAN hotspot

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All Products

All Brand

All Type

All Colour

All Panel Back Sheet Colour

All Panel Frame Colour

Huawei LUNA 5KWh battery module only

Huawei LUNA Power Module BMS

Huawei DDSU666-H Single Phase Energy Meter with 1x 100A CT

Huawei Smart Dongle - Wi-Fi and Ethernet Network adapter

Huawei LUNA2000 - Wall Mounting Bracket for LUNA Batteries

Huawei Smart Dongle - 4G Mobile Network adapter

Huawei SL3000A Power Management 250A per phase UK

SUN2000 50KTL-M3 50kW 3PH inverter-(BTO)

Huawei 25 kW 3PH Hybrid Smart Energy Controller

Huawei SUN2000 450W Smart PV Optimizer

Huawei SUN2000 30KTL-M3 30kW 3 phase inverter (Pack of 5)

Huawei LUNA 10KWh battery PACK

Huawei 15 kW 3PH Hybrid Smart Energy Controller

Huawei 20 kW 3PH Hybrid Smart Energy Controller

Huawei SUN2000 36KTL-M3 36kW 3 phase inverter (Pack of 5)

Huawei SUN2000 40KTL-M3 40kW 3 phase inverter (Pack of 3)

Accessories-Shield cover 2x Battery covers & 2x BMS covers. Buy to Order

Huawei SUN2000 30KTL-M3 30kW 3 phase inverter (Pack of 3)

SUN2000 36KTL-M3 36kW 3PH inverter (BTO)

Huawei 17 kW 3PH Hybrid Smart Energy Controller

Huawei LUNA 5KWh battery PACK

Huawei LUNA 15KWh Battery PACK

Huawei SUN2000 100KTL M2 100kW 3PH Inverter with AFCI - (BTO)

Huawei SUN2000 40KTL-M3 40kW 3 phase inverter (Pack of 5)

Huawei SUN2000 36KTL-M3 36kW 3 phase inverter (Pack of 3)

Huawei SUN2000 115KTL M2 115kW Three Phase Inverter (BTO)

Backup Box B0 for 1ph System

Huawei Smart Logger 3000B02EU

Huawei external WLAN-FE Dongle, WLAN or Ethernet communication, supporting WLAN hotspot

Huawei external WLAN-FE Dongle, WLAN or Ethernet communication, supporting WLAN hotspot

Got questions?

Got questions about returns?

Still got questions?